Your license-specific compliance calendar is generated.
After sign-up, CareTrack generates your personalized compliance calendar. We pre-load every NC family care home requirement — administrator CE, Medication Aide renewal, CPR/First Aid, fire drills, posting inspections — and map it to your license type, bed count, and county. Your deadlines are visible at-a-glance the day your account is live.
- Deadlines built from your license type, bed count, and county
- Pre-loaded NC family care home requirements — administrator CE, Medication Aide renewal, CPR/First Aid
- Posting checks and drill cadence mapped to your license's specific reporting windows
- Visible at-a-glance the day your account is live — no setup required
Log inspections and drills against the calendar.
Operators open the calendar entry for the month and log the activity: a fire drill on the 3rd with 4 staff present and 6 residents evacuating in 90 seconds, a posting check on the 10th, the quarterly medication review on the 15th. Every event captures date, time, attendees, and the outcome — inspector-ready without re-typing.
- Click a calendar entry for the month and log the activity in seconds
- Drill captures date, time, staff present, residents evacuating, total evacuation time
- Posting check logs confirmation + photo upload in the same step
- Quarterly medication review captures outcomes and reviewer automatically
CareTrack auto-files required reports with the county.
CareTrack packages each completed event into the report format your county accepts. When your quarterly medication review is logged, the system formats the DHSR-aligned summary and queues it for county submission — no Word templates, no copy-paste from spreadsheets.
- Every event packages into the report format your county accepts
- DHSR-aligned medication review summary format — no Word templates
- County submission queued automatically; you confirm and send
- Inspector-ready records without re-typing from spreadsheets
Run your first-step compliance checklist.
The day your account is live, CareTrack pre-loads the 7 NC family care home first-step compliance items. You walk through each one to see what's already in order and what still needs to be captured before the first DHSR inspection. Preview the public checklist at /caretrack/checklist.
- Annual license renewal on file and renewal date tracked
- Fire safety inspection logged with date and outcome
- Staff training records — administrator CE, Medication Aide, CPR/First Aid — current
- Written medication administration policy per 10A NCAC 13G
- Evacuation plan posted and fire drills logged on the required cadence
- Incident reporting procedure documented and accessible to staff
- Resident admission and assessment files current for every active resident
Reminders fire before every deadline.
60 days before any credential lapses, the operator gets an email. 30 days out, the supervisor does. 14 days out, the alert escalates with the renewal instructions pre-filled. Nothing falls through the cracks because nobody had to remember.
- Email alert at 60 days out to the administrator
- 30-day reminder escalates to the supervisor with renewal instructions
- 14-day alert includes pre-filled renewal paperwork and steps
- One missed reminder never costs a citation — alerts stack until acknowledged
From license requirement to county filing in one platform — no spreadsheets, no lost emails.
All five steps live in the same operator account. Each one works even if you've never opened CareTrack before.
- Calendar, logs, filings, checklist, and reminders run in one operator account
- Pre-built for NC family care home license types and DHSR-aligned reporting
- Guided UI — every step works without prior compliance software experience
- Audit-ready records retained for the full 5-year DHSR retention requirement