CareTrack Product

Run your NC care home with confidence.

CareTrack brings compliance, daily operations, and family communication into one place — purpose-built for small NC family care homes.

Track staff credentials, automate DHSR training alerts, manage onboarding paperwork, and keep family members in the loop — all without spreadsheets or filing cabinets.

Why CareTrack

Three jobs, one platform. Built for NC family care homes.

1

Compliance automation

CareTrack is pre-loaded with every 10A NCAC 13G training requirement. Add a staff member once and the platform tracks expirations, sends email alerts before credentials lapse, and generates audit-ready reports.

  • Automatic certification expiration tracking
  • Email alerts before every renewal deadline
  • One-click DHSR inspection reports
  • Built-in NC training requirement templates
2

Daily operations

The operations dashboard gives every staff member a clear status at a glance. Onboarding checklists, document vaults, and shift notes keep your facility running smoothly day-to-day.

  • Staff onboarding checklists per role
  • Centralized document vault for HR files
  • Active vs. inactive staff tracking
  • Quick search across the whole roster
3

Family communication

Keep resident families informed without phone tag. CareTrack's family portal shares care updates, important notices, and contact preferences so families always know what's happening.

  • Family-facing updates and care notes
  • Centralized contact directory and preferences
  • Automatic notifications for facility events
  • Private, role-gated access for each resident

Ready to run your facility on CareTrack?

Start onboarding in minutes and bring your staff records, training history, and family contacts into one place.

Start onboarding →
No credit card required  ·  Built for 2–6 bed NC family care homes