The problem CareTrack solves
NC family care home operators are regulated under 10A NCAC 13G and inspected by NC DHSR — and the rules run on a calendar. Administrator 12-hour annual CE, Medication Aide recertification every 24 months, CPR/First Aid renewal every 2 years, two fire drills a year, 24-hour incident reporting windows, 5-year document retention, and a license-renewal cycle that touches every credential on the roster.
Most failures at inspection aren't from ignoring the rules — they're from losing track of dates across a small but growing staff roster. Generic SaaS CRMs and back-office tools don't model 10A NCAC 13G: they weren't built from the regulation up. CareTrack is. The training calendar, alert cadence, and audit-export format are pre-loaded from NC DHSR guidance so the operator is not welding a spreadsheet together the night before a surveyor's visit.
Who we are — and who it's for
CareTrack is built by a small team that's worked alongside NC family care home operators — the 2–6 bed homes serving older and disabled adults across the state — and productized the compliance calendar we kept watching operators rebuild by hand.
The product is purpose-built for one operator segment first: licensed NC family care homes under 10A NCAC 13G, with 2 to 6 residents, serving older adults, disabled adults, or both. If that's your facility, CareTrack is built for the way you operate.
Adjacent NC operator segments we're researching
CareTrack's calendar is licensed-segment-specific, but the underlying problem — per-staff credential rotation, inspection cadences, and audit-ready logging — is not unique to family care homes. Three adjacent NC operator segments face the same compliance load shape, and we're researching them as the next build wave.
See the three adjacent NC operator segments CareTrack is researching →
What's next — start with a free compliance check
CareTrack is open to NC family care home operators today. Get a 2-minute read of where your facility stands against 10A NCAC 13G — no account required — and bring what you find into a CareTrack workspace when you're ready.
Pre-loaded NC compliance calendar, ready on day one.
CareTrack ships with the 10A NCAC 13G training types, alert cadence, and inspection-ready report format already wired in. Add a staff member once and the platform carries the deadline tracking from there.
- Pre-loaded NC compliance calendar — administrator CE, Medication Aide, CPR/First Aid, fire drills
- Email alerts 60 and 30 days before any credential lapses — early enough to act, not react
- One-click audit-export for any DHSR inspection — license, training, drill, and incident records
- Quick free compliance check at /check — no account required, takes ~2 minutes